Currently only Nitrokey FIDO2 is supported. Other Nitrokey models are not supported.
Unsupported OS/browser configuration
This OS/browser configuration ({{platform_description}}) is not supported at the moment.
We experience UI issues while executing update on Windows 10 using browsers other than Firefox, therefore such are temporarily disabled by default.
We plan to restore support for them.
Please use Firefox browser for the time of the update. It can be downloaded here:
Firefox download page.
More information about supported browsers can be found here: Readme file.
If you would like to try the update process in your current browser, please find and press the "Advanced Mode" button,
available under "Show information about environment (advanced)" button shown in the bottom right corner of the page.
INSPECTING KEY
Please wait while device will be queried for its current firmware version.
A Webauthn popup should show up
When the device blinks, please press the button on your key to confirm operation.
If nothing happens, reinsert the device to the USB port. If the device will not start blink, please
refresh page and make another attempt.
Firmware is outdated
Your key uses out-of-date firmware - {{solo_version}}, while the latest one is {{stable_version}}
(see changelog).
Update is recommended.
Some system popups will require cancellation. Please follow the guide.
WARNING: Once the update process is started, do not make any operations on the computer!
WARNING: Each time the device is blinking, touch it for 10 seconds.
If after 10 seconds it won't change to colorful light, release the touch and try again.
Do not touch the device while it blinks with colorful light.
Firmware is up-to-date
Your firmware is up to date! There is no need to run the update.
Communication error
Update application could not communicate with the device. Please try again and make sure to:
Nitrokey FIDO2 device is inserted to the USB slot
All other FIDO U2F and FIDO2 devices are disconnected
Do not lose browser focus by switching applications or activating screensaver
Check if device responds to the FIDO U2F / FIDO2 requests on other sites (optionally)
Currently only Nitrokey FIDO2 is supported. Other Nitrokey models are not supported.
Linux needs udev rules
On Linux, you likely need "udev rules" installed to use your key.
Please press the device for 10 seconds, until it starts flashing in all colors
When device is flashing in all colors, please cancel the "Touch your security key" popup:
WARNING: Once the update process is started, do not make any operations on the
computer! Ignore browser and system popups (e.g. about trying another key)!
Otherwise your Nitrokey may be bricked.
WARNING: Each time the device is blinking, touch it until it
rapidly blinks colorful.
If after 10 seconds it won't change from white to colorful light, release it and repeat. Do not
touch the device while it blinks with colorful light.
Update process failed
The update process has been interrupted either due to device communication or network error.
Please reinsert the device to the USB slot, run the update once again, and do not tab out during the process.
Device cannot be used as a FIDO2 token until the update process is finished successfully.
Failure reason: {{update_failure_reason}}
DEVICE IS IN BOOTLOADER MODE
Please press 'Update' button to continue
DO NOT TOUCH YOUR PC
During the firmware update, you will see flashing popups - ignore them!
Please cancel the following popup:
Do NOT change application focus (e.g. by "tabbing out") during the update, or it will pause or abort.
(paused; click this window to continue)
UPDATE SUCCESSFUL!
Your Nitrokey is now updated. Current firmware version: {{ solo_version }}.
Please restart your browser.